Customer E-Signatures on inspections gives your customer a quick and easy way to provide their signed acknowledgement on what's included in the Digital Vehicle Inspection (DVI). 

Request an E-Signature on an Inspection

When you send an inspection to the customer, you now have the option to request an e-signature as their formal acknowledgement. There is a separate footer to use as your terms and conditions that can be found Settings > General Settings > Scroll down to Document Footers > Inspection Footer section. If you don’t have language you want to use, feel free to use our default terms.

Please Note: You need to have footer terms included in your general settings before you can request customer e-signatures on inspections.

Once toggled on, at the bottom of the Digital Vehicle Inspection (DVI) the customer will see a button to review and sign. From here, the customer is prompted to provide an electronic signature via drawing or text.

In the right side of an order under the activity tab you will see the customer’s response to the inspection as well as a pdf copy of the signed inspection form.

Still have questions? Feel free to reach out to us through the chat icon. Thanks for reading!