Message Center is now available on iOS and Android! 

Your team can read and reply to customer conversations directly from the mobile app, with messages arriving in real time. No more switching to a mobile browser to pull up the web app when you need to send a quick update from the shop floor.

• The full messaging experience, now on mobile: Everything you're used to on the web — unread and unresponded filters, AI Smart Replies, internal notes, draft messages, message templates, and delivery status — is now available in the app.
• Messages organized by order: Tap on an order to see only the messages and notes tied to it. You can also view open orders for any customer directly from the conversation.
• Manage threads quickly: Mark conversations as done, open, read, or unread with a swipe, or select multiple threads and update them at once.
• Start conversations anywhere: Send a new message from the Message Center or directly from an order.
• Redesigned bottom navigation: New dedicated tabs for Dashboard, Workflow, Messages, and Search. Scan has moved to the Dashboard.
• In-app notification badge: The mobile app now shows the same notification list you see on the web.
• Scanning improvements: Camera, VIN, and TIN/DOT scanning reliability and accuracy have been improved.