Please Note: Message Center in the Shopmonkey for Techs Mobile App is currently only available in iOS. The feature will be available for Android users shortly.

The mobile app experience is very similar to the web version of Message Center. Check out the Message Center help article to learn more about:

• Filtering Messages by Order Number
• Message Statuses (Read, Unread, Done, and Open)
• Viewing Unresponded Messages
• Bulk Actions

Send a Message From Mobile App

From the Messages Page

Select Messages in the bottom bar.

Select the pencil icon or the search icon to search for a customer and start a new thread.

If the customer has any associated orders, select the order number to associate this message with that order.

From an Order

From within an order, select the message icon in the top right to view and send messages, as well as internal notes, associated with that order.

Still have questions? Feel free to reach out to us through the chat icon. Thanks for reading!