Orders & Estimates

• Resolved several issues with QuickBooks sync — invoices that silently failed or spun indefinitely now sync correctly, customer updates now propagate across all locations, and the error message for negative order totals is clearer.
• Workflow search now returns all matching orders when searching by customer name, and the Workflow Lists tab loads all orders across pagination.
• Order Checklist now correctly prompts for the Tires category when converting an estimate to an invoice with tire line items.
• Fixed several order editing issues — long titles now display correctly, editing titles no longer causes the page to scroll, and the Activity panel no longer shows empty after switching between orders.
• Creating an appointment from an estimate while updating customer contact info no longer creates a duplicate work order.
• E-signature prompt no longer appears for customers on orders from shops that have left the e-signature add-on.
• Customer credits for overpayments now generate without error, and fully paid orders can now be converted to invoices.
• Canned service line item visibility toggles now behave consistently regardless of when the customer is selected.
• Labor cost on canned service labor lines no longer resets to zero when a technician is assigned, and HQ Canned Labor rates now apply correctly at shop locations.
• System messages on the public order page no longer display as "Unknown."
• Tables across the app now place blank values at the bottom when sorted, and estimates no longer prompt for tire identification on declined services.

Payments

• Buy Now, Pay Later is now available for shops in West Virginia.
• Enterprise shops can now record check and other payment types without hitting an error.
• Sunbit Buy Now, Pay Later no longer appears at locations where Shopmonkey Payments is not enabled.
• Surcharging can now be enabled immediately — the previous 30-day waiting period has been removed.
• The New Payment modal no longer wraps large dollar amounts onto a second line.
• "Charge & Send Invite" button on the Billing Resolve page now works correctly.

Inspections

• Attached images in the Review Inspection modal are no longer blurry — photos now display at full resolution.
• Fixed several inspection template and display issues — deleted templates no longer cause errors, long item names are fully readable in the customer view, and completion dates now match between the order page and the printed PDF.
• Adding or removing an inspection attachment now correctly invalidates the existing signature, prompting re-signing.
• Customer-facing inspection view is now fully responsive on smaller screens, and the public inspection page layout now matches the intended design.
• Images in the customer view now appear in upload order, and customer responses are preserved on archived orders.
• "Send Inspection" modal now opens on the first click, and after adding an inspection the page scrolls to the top automatically.

Parts & Inventory

• Opening a tire in the inventory list no longer triggers excessive background data fetches.
• Tire retail price is no longer cleared to zero when updating cost on a canned service.
• Part return search is now faster and more accurate, and inventory sorting by Z–A now works correctly for large inventories.
• Part activity history now shows "updated part qty" instead of "reserved part," and renaming a parent category updates all subcategories.
• PO numbers now display consistently and without truncation across Parts & Tires, Tires on Orders, and Returns tabs.
• Vehicle search results on estimates now display VIN and owner info for easier selection.
• Payments associated with applied credits can no longer be edited from the customer transactions page.

Reports

• Line Item Detail Report can now be exported from HQ with the HIN column included.
• Line Item Category by Period report totals now match between the report view and the export.
• Report Builder now warns when a list merge field is missing its surrounding parentheses.
• "Time Logged / Completed" filter in the Technician Detail report now matches the Summary by Technician behavior.
• Service tag filter in the Line Item Detail report now returns tags from canned services.
• HQ Data list page sorting is now case-insensitive, and the "All Time" filter now clarifies it means all data up to today.
• Status column in the Campaign Performance Summary is now included in CSV/Excel exports.

Scheduling & Calendar

• Appointments no longer appear on printed invoices when "Include Appointments" is turned off.
• Google Calendar sync no longer creates duplicates after a business email change.
• Appointment availability checks now evaluate the specific time slot, not just the day.
• Phone numbers added to fleet customers during appointment creation now save immediately.
• New Appointment modal notes field is now auto-expanding for longer notes.

Messaging & Notifications

• Invoice links sent via SMS and email no longer return a "Not Found" error.
• Inspection-related notifications (estimate requested, declines) are now reliably delivered.
• Appointment notifications now display the correct wording.
• Tagging other users in order notes now saves correctly.

HQ & Multi-Location

• HQ shared inventory now lets you set the retail price on shared parts, and parts/tires in HQ canned services now carry that price to child locations.
• HQ-managed labor rates are now view-only everywhere in the shop app, matching the Settings page behavior.
• Changing a shop user to HQ Admin no longer throws errors — role changes now apply on the first save.
• Top navigation icons no longer disappear at intermediate browser widths.

ALLDATA Integration

• Maintenance schedule search results now appear in the correct order without duplicates, and the "Add Mileage" button is available within schedules.
• Quick-reference notes now appear alongside torque and other specs in Shopmonkey.
• "All access points in use" message is now clearer, and clicking Cancel on the authorization prompt returns to the Service Guide.

Customer Management

• Duplicate referral sources can now be deleted from customer profiles.
• Authorization notifications now reach all assigned users.
• Alphabetical sorting now treats uppercase and lowercase as equivalent.
• Google Reviews now sync into the CRM Review Manager.

Media & Uploads

• Failed media transcoding jobs are now marked final and skipped instead of retrying indefinitely.
• AVIF image thumbnails are now generated correctly, and file transcoding starts with a short delay to reduce load spikes.

Settings & General

• Profile photos update immediately after uploading or removing a custom avatar.
• CRM no longer has layout issues at smaller screen heights, and the notifications panel handles long strings correctly.
• "(deleted)" label is now consistently lowercase across the app, and "Fees & Taxes" has been renamed to "Taxes & Fees."
• Pressing Enter in price and discount popovers now saves the value immediately.

Mobile App

• Photo and document upload system rebuilt — techs can now reliably attach photos to inspections and orders, and individual upload failures no longer stop the entire batch.
• VIN scanning now populates drivetrain, engine size, and transmission fields, and new customers created after a VIN scan are correctly associated with the vehicle.
• TIN/DOT scanning now captures the full number without cutting off digits at the end.
• "Time Logged This Week" no longer resets mid-week, and pull-to-refresh now updates time clock status correctly.
• Calendar notifications now display times in AM/PM format, and pull-to-refresh fetches new notifications correctly.
• Clock-in geolocation is now accurate — techs no longer see their location recorded in the wrong city.
• Fixed crashes on Samsung Android devices during background upload and in the state selector for non-US/Canadian locations.
• Customer View button now appears immediately after adding an inspection to an order.