Message Center Notifications: Your customers can now reply to shop messages directly from email threads, and their replies will appear in your Shopmonkey notifications.

Purchase Orders: You can now enter fee names on Purchase Orders when there's an associated work order.

Purchase Orders: Fixed an issue where inventory quantities weren't properly reduced when you set a Received/Fulfilled Purchase Order back to Draft and deleted line items before saving.

June 6, 2025

Labor Cost: Labor cost now calculates automatically when orders are created for flat-rate technicians.

Service Writers: Service Writers and custom versions of this role can now view inventory parts and tire history without error.

Work Request Form: When Fleet accounts submit a Work Request Form, the Shopmonkey Notification now correctly lists the Fleet name.

User Management: 

• New users now appear immediately after creation.
• The “Access to Purchasing” permission now works for custom roles, letting you control who can create and manage purchase orders.

Reporting - Tire Identification Number: The report export now includes the Zip Code.

Reporting - Canned Service Detail: You can now click between pages in this report without issues.

HQ - Location Access: When viewing a user’s access list, the "Visible in Shop" column now correctly shows only the shops that the user can access.

June 30, 2025