Inventory: When adding a new part to inventory, searching for Brand did not always find all results. Additionally, editing a brand on an existing part or tire may not have displayed the Brand information as expected. This has been resolved.

Line Items: Fixed an issue where part/labor/(other) line items were added to the top of the column (vs the bottom, as expected).

Order - Generating PDF: We fixed an issue where *.heic (iPhone) images were causing *.pdfs to fail to generate (stuck forever on "null" image). In this fix, we've also introduced support for *.heic image uploads.

Order - Adding Lines: Fixed an issue where part/labor/(other) line items were added to the top of the column (vs the bottom, as expected).

Order - Fees: Fixed a bug where we displayed different fee amounts between what you'd inputted and what was actually displayed in the order ledger/fee sidebar.

Vehicle Creation: Fixed a bug where vehicle creation for Canada/Mexico was defaulting to the US region.

Parts & Tires: We've made several updates to the Order / Parts & Tires tab to improve clarity.

• The columns widths on the Parts section and Tires section are now similar
• In Tires, the 'Source' column has been renamed to 'Vendor'
• In Tires, the available qty is now listed in the Qty column
• In Tires, the Reserve/Not Reserved tag is now listed in the Status column
• In Parts, the Vendor column now lists the Inventory status

Parts & Tires: The "Archived Status" filter on Workflow / Parts & Tires / Parts (and Tires) on Orders now correctly filters based on the Order's Archived status. For example, searching for "Compressor" and Archived Status = Archived will only return Compressors on Archived orders.

Reporting Improvements: 

• In specific scenarios, shops using a Shop Supplies order cap may have seen different Shop Supplies values on the End of Day report vs the All Invoices report. The End of Day report returned an uncapped amount in these cases, resulting in a higher value. This has been resolved.
• The "Payments" drilldown from the Sales Summary report (to the All Payments report) has been improved so the Payments amounts match between the two reports when using the drilldown. Since the Sales Summary report provides the Payments value solely based on Invoice Date, the drilldown now only applies the Invoice Date filter on All Payments as well.
• The Excel export for the All Orders (and similar reports) report now correctly lists the Order Status as "Repair Order" rather than "Estimate" for orders in Repair Order status.
• Previously, the Excel exports for the Line Item Detail report and the Technician Detail report were not marking the Discount column as a percentage, resulting in 100% appearing as 10000%. This has been resolved.

RepairLink: Fixed a bug where ordered RepairLink items were showing as errored, but were actually ordered.

April 15, 2025

Inventory: You can now delete tire brands/models without errors.

Time Clocks: Manually clocked-in techs now show correctly.

Order Checklist: New “Drivetrain” option added to vehicle data.

Customer Opt-Out: Customers contact methods, for those who opt-out of SMS, now display correctly.

Notifications: If you were only able to see a few notifications at a time, all notifications now show as expected.

Message Center: Drafts no longer appear in other tabs after sending.

Phone Numbers: Valid mobile numbers now save without issues.

Inspection Photos: Photos now upload as expected, even without notes.

Shopmonkey HQ

• User Labor Rates: Modified user labor rates, in HQ, now save correctly.
• Location Reporting: Filtering HQ reports works faster when running reports for hundreds of locations.
• Location Hierarchy View: A new 'Hierarchy' view is now available on HQ Locations providing an organizational view of your list of companies and locations.

Shopmonkey CRM 

• Reviews Manager: Customers can now connect to Google Business Groups (not just personal accounts).
• Reviews Manager: The process for reconnecting disconnected Google accounts has been improved.

Purchase Orders, Quickbooks, & Payments 

• PO Creation: POs now include zero-quantity parts from existing work orders (a quantity greater than 0 is still required to save).
• Parts Integrations POs: POs from parts integrations (i.e., PartsTech, Nexpart, etc.) can no longer manually be set back to the “Draft” status.
• QuickBooks Item Ref: The item reference field no longer appears blank when an item was actually mapped.
• Canadian Taxes: The duplicate tax code error in QuickBooks has resolved.
• Surcharges + QuickBooks: Automatically sync surcharge fees from Shopmonkey to QuickBooks invoices.

Reporting 

• Commission Summary: Service-level discounts now factor into commissions.
• End of Day Report: Paid/Unpaid filters now return values when using the Paid Status Filter. 
• All Payments Report: When filtering for customers or fleets with thousands of payments, the report will now successfully load.

Mobile App

• Camera Icons: Now rotate properly with screen orientation on iOS devices.
• TIN Entry (Android): Fixed error when manually correcting invalid TINs on Android devices. 
• State/Province Field: Now an open text field, allowing you to type in any State or Province.
• Customer Page: The cancel button now removes edits correctly.
• Fluids & Specs: Now populate as long as a valid vehicle is linked.
• Country List: You can now choose from all countries (not just US/Canada/Mexico).
• Service History: With the correct permissions, you can now quickly view the invoiced labor history from the Vehicle Page.
• Vehicle Linking: Orders now update immediately when you replace a vehicle and link a new vehicle.
• Default Mileage: The vehicle mileage now defaults to miles/kilometers based on your shop’s country.

April 29, 2025